I've done a fair bit of traveling recently and, when some of the airports are crapper than a KL toilet you really appreciate the good ones. Here's a roundup of the best and worse I've been in recently:
Bangkok: Such smiley staff and a big airy building this place
was nice enough. Then at the security check they gave me a ticket that
corresponded with the basket my bag was going through the machine in.
The chap at the other end of the scanner would only give you a bag if
you had the right ticket - really simple but for someone paranoid about
her work laptop it made me much happier. (Oh yeah, I've heard all those
scare stories about people nicking your stuff while you get manhandled
by the security staff. Talking of which, the fiance got WOman-handled
by the security lady - she was quite thorough with her pat-down and I
think on the flight back he will probably fill his pockets with
all the metal objects he can find to ensure the same treatment).
The other sensible idea was a series of signs at the gate showing
the row numbers they're calling. I get REALLY arsy with people that
dont follow the rules at the airport (get in the queue, jackass!) and
this seemed to stop those wazzocks who barge to the front of the queue
even when they've only called sprogs, the elderly and the infirm.
Singapore International: Awesome from start to finish. Whether its the big screen tvs or the spas offering massages I'd happily waste a few hours here.
Update: I know this isn't strictly a cool thing about the
airport, but I have to applaud their thinking somewhere. On each ATM
they had a list f the next 3 closest ATMs, just in case that one wasn't
working - genius! And their underground transport system is organised so
well. Each stop is numbered (in addition to having a name) so no worry
about getting confused between Elephant and Angel or Bond Street and
Oxford Street (I'm guessing to a non-native speaker, or my mum, thats
all pretty similar looking). Much more sensible.
Singapore local: Average airport, but I cannot say enough good things about the ground staff of the community airline, Firefly.
I was mega delayed for checkin and nearly missed my flight, but they
let me check in and rushed me through to departures. And all of that
good service with me looking like a knob in a cowboy hat (long story,
don't ask).
Doha: Only a tiddly airport, but the free quiet rooms with loungers where you can take a nap were awesome.
Kuala Lumpur: Not much to write home about (although they do
have a vending machine with postcards and stamps with a post box
attached), but the self-flushing toilets were a touch of genius. No
more questionable hygiene on the toilet flusher - the action of your
arse leaving the seat is enough to trigger it. They just need to create
self opening doors now (oh, wait, they have?).
Stansted:
Not exciting or exotic, but their pre-booked, long-term parking system
worked a treat. book online, turn up with your credit card and instead
of tacking a ticket, just slip your credit card into the barrier on the
way in and the way out. They get the bus to the terminal (easy peasy).
I was a bit worried that we'd be standing at a cold bus stop for
hours/have to pay twice etc. but it was quick and painless.
The
Ryanair priority boarding we bought worked well here too - no scrum for
a seat, we walked straight to the front and had our pick. Didn't work
well on the return leg in Marseille mp2 though - lots of shrugged
shoulders, cross english people and a sweaty seat-scrum. Give me my
goddam money-back!
San Francisco: Longest. Taxi. Ever. Felt like we drove halfway across the state to get to the plane parking space.
Madrid: Yeah, I know some UK
airports are serviced by metro or tube systems, but the Madrid Airport
express was so bloody cheap it deserves a special mention. And it was
pretty easy to buy from the tube station. And its covered in shiny,
colourful signs to let all the stoopid foreigners know where they are
and where they'll end up. Marvelous. Shame they couldn't manage a croque
monseur that didn't taste like shit.
Abu Dhabi: Crud.
JFK: The big bit - awesome. The AA terminal - mega disappointment.